Privacy Policy

Last Updated: 18.03.2026

Sakhi Mart (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the Sakhi Mart mobile application and web platform.

1. Information We Collect

• a. Personal Information
  • Mobile number (OTP login)
  • Name and profile info (optional)
• b. Seller Verification Information
  • Aadhaar images & ID for KYC verification
• c. Transaction Information
  • Orders & purchase history
  • Service bookings
  • UPI / COD (no card storage)
• d. Device & Usage Information
  • Device type & usage data
  • Logs for performance & security

2. How We Use Your Information

• Create & manage accounts
• Enable buying, selling, booking
• Verify sellers
• Process transactions
• Improve app experience
• Provide support

3. Aadhaar Data Usage

• Used only for identity verification
• Stored securely (encrypted)
• Not shared or displayed publicly

4. Data Sharing

• With sellers (order fulfillment)
• With payment providers
• Legal requirements / fraud prevention

5. Data Security

• HTTPS encryption
• Restricted access
• Unauthorized access protection

6. Data Retention

• While account is active
• Legal compliance
• User can request deletion anytime

7. User Rights

• Access data
• Update/correct data
• Request deletion

8. Account Deletion

• Request via form/support
• Deleted in 3–5 business days
• Some data retained for legal reasons

9. Children’s Privacy

Only for users 18+. No data collected knowingly from children.

10. Changes to This Policy

Policy may be updated. Continued use means acceptance.

11. Indemnification

You agree to indemnify Sakhi Mart against any claims arising from misuse or violation of this policy.

12. Contact Us

Email: support@sakhimart.in